By creating an account with us, you agree to follow these terms and conditions in full. We operate under strict regulatory standards to provide a secure and fair gaming environment for all players.
Account Registration & Verification
Players must be at least 18 years old to register. Our license from the Gaming Board of Anjouan in Comoros sets the framework for who can access our platform. Accounts are restricted in certain jurisdictions based on local laws.
Registration involves a few straightforward steps. Open the Winbay Casino sign-up form and create an account. Select the welcome offer during registration or at deposit stage if prompted. Make the minimum qualifying deposit to activate your account.
To keep your account active and compliant, we require verification documents. Proof of identity may be requested for verification. Proof of address may be requested for verification. Payment method verification may be requested as well. This process helps us maintain security and meet regulatory requirements.
Deposits, Withdrawals & Financial Rules
We accept deposits and process withdrawals through Visa, Mastercard, and Skrill. All transactions must use payment methods registered in your name. Using third-party accounts is not permitted.
Our basic anti-money laundering policies require clear records of all financial activity. You agree to provide any additional information we request to verify the source of funds. Withdrawals are subject to standard processing times and verification checks before release.
Funds deposited must come from personal accounts only. We monitor for unusual patterns to protect the integrity of our platform and comply with applicable regulations.
General Bonus & Promotional Terms
Our welcome bonus offers 100% up to €500 plus 200 free spins. Wagering requirements stand at 35x on bonus and deposit amounts, while free spins winnings carry a 40x requirement.
Bonuses are subject to fair play rules. Maximum bet limits apply while wagering any bonus funds. Attempts to abuse promotions, such as creating multiple accounts or using strategies to circumvent terms, may result in forfeiture of the bonus and related winnings.
We reserve the right to remove any promotional offer if we detect violations of these guidelines.
Prohibited Activities & Account Closure
Certain actions are not allowed on our platform. These include creating multiple accounts, using VPNs to bypass geographic restrictions, engaging in fraud, or participating in collusion with other players.
If we identify any breach of these rules, we may suspend or close the account involved. Winnings from prohibited activities will not be paid out.
Players are expected to follow all platform guidelines to ensure continued access.
Licensing, Jurisdiction & Dispute Resolution
Winbay Casino holds a license from the Gaming Board of Anjouan in Comoros. This regulatory oversight guides our operations and player protections.
For any complaints or disputes, reach out through our support channels. We provide assistance via live chat, email, and our FAQ section, available 24/7. Our team reviews each case carefully under the applicable rules.
If issues remain unresolved, disputes may be escalated according to the licensing authority’s procedures. Return to the homepage for more details on our services.